FAQs

There are several common shipping methods available for online purchases or industrial supplies, each with varying speeds and costs. Some of the popular options include:

FedEx Express, DHL Express, UPS, Aramex & more

Delivery times depend on the shipping method: standard shipping takes 8-12 business days, express shipping delivers in 5-7 days. International shipments may take longer due to customs, typically 7-21 days.

You can track your order by using the tracking number provided in the confirmation email, which links to the carrier's website for updates. Alternatively, you can log into your account on the store's website to view tracking details or contact customer service if needed.

To place an order, browse the website to find the desired products and click on each item for details. Select the quantity and click "Add to Cart." Review your cart and proceed to checkout, where you'll need to log in or create an account. Enter your shipping information and choose a shipping method, then provide payment details. Finally, review all the information for accuracy and click "Place Order" to complete your purchase, after which you should receive a confirmation email.

If you have any queries, you can contact us through several channels. First, check our Contact Us page for email and phone details. You can also fill out the online inquiry form available on the website. Additionally, many platforms offer live chat support for immediate assistance. For detailed inquiries or specific product questions, emailing our customer support team is recommended for a more personalized response.

Yes, you need an account to place an order to ensure better service for international shipments. Having an account helps streamline the process by allowing easier order tracking, managing shipping details, and handling potential customs issues more efficiently. It also allows you to store information for faster future checkouts and offers personalized support for any shipment-related concerns.